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About NCBA Privacy Policy

NCBA GROUP PLC (including direct and indirect subsidiaries) respects your privacy and is committed to protecting your personal data. This Privacy Policy (and any other documents referred to on it) sets out the basis on which any personal data we collect from you, that you provide to us, or that is otherwise made available to us will be processed by us.

This Privacy Policy will inform you as to how we look after your personal data when you hold an account with us, use our products or services, or visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This Privacy Policy may be amended or updated from time to time to reflect changes in our practices with respect to the processing of personal data, or changes in applicable law. It is important that you read this Privacy Policy together with our terms and conditions, and any other policies and notices we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This Privacy Policy supplements other notices and related policies and is not intended to override them.

Last updated: 26th Feb 2024.

 

Definitions & Interpretation

By completing and signing the prescribed Application form the Customer shall be deemed to have accepted to be bound by these Terms and Conditions in addition to other terms and conditions which govern the opening, closing and general operations of specific accounts.

How your Personal Data is Collected

The Customer requests the Bank to honor and to debit to his account all cheques, drafts, bills, promissory notes, acceptances, negotiable instruments and orders to pay drawn or accepted or made out to him, and to carry out any instructions he may give in connection with his account not withstanding whether any relevant account is in credit or in debit or that any such debiting or carrying out may cause his account to be overdrawn or an overdraft to be increased. Where no overdraft has been agreed or the limit of overdraft agreed has been reached, the Bank may nevertheless refuse to carry out any instructions which would result in there being an overdraft or any overdraft greater than that agreed, as the case may be.

How We Use Your Personal Data

The Customer shall at the time of opening an Account  give the Bank in a form acceptable to the Bank the full  name, address and specimen signature of every person  authorized by the Customer to operate the account. The  Bank is under no duty to enquire or ascertain into the  purpose for which an authorized signatory exercises his  powers on behalf of or otherwise for the Customer. The  Bank accepts no obligation to any person (including any  authorized signatory) other than the Customer who is  authorized to operate the account or whose concurrence or  signature is necessary for the operation of the account. 

Notwithstanding any authority given to an agent by the  Customer, the Customer shall remain liable to the Bank for  all loans, overdrafts and monies borrowed or incurred by and  all costs charges expenses commissions and other liability  whatsoever incurred or suffered by the agent pursuant to or  in breach of the Customers agents authority together with  all interest thereon and the Customer shall indemnify the  Bank liabilities incurred (on a full unqualified indemnity  basis) in respect of all liability (which liability shall include  without limitation to all losses, actions, costs, claims,  damages, charges, taxes, legal and other professional fees  and expensed (Including value added tax in such expenses))  which the bank may incur suffer as a result of anything done  or omitted to be done by the agent pursuant to the authority  given to the agent or in breach of that authority. 

The Bank may require the Customer to provide a mandate  expressing in precise terms the powers given to the  aforementioned agent and the terms and conditions  under which the powers are given. The Customer agrees  to be bound by the terms of such mandate. 

Marketing

  1. The Bank may at any time without notice notwithstanding  any settlement of account or other matter whatsoever  combine consolidate all or any of the Customers then  existing accounts and the accounts of the Customer  or of the Customer jointly with others (whether current  deposit, savings deposit, fixed or call deposit, foreign  currency deposit, loan or of any other nature whatsoever  whether subject to notice or not and whether in Kenya  shillings or any other currency) whosesoever situate and  notwithstanding that some other person may also be liable  in respect thereof set-off or transfer any sum standing to  the credit of anyone or more of such accounts in towards  satisfaction of any liabilities and liabilities of the  Customer to the bank whether such liabilities be present  future actual contingent primary collateral several or joint.  Where such combination set-off or transfer requires the  conversion of one currency into another such conversion  shall be calculated at the then prevailing buying rate of  exchange of the bank in Kenya nominated by the Bank  (as conclusively determined by the Bank) for purchasing  the currency for which the Customer is liable with the  existing. 
  2. The Bank is hereby irrevocably authorized by the customer  in the Customer’s name and at the Customers expense to  perform such acts and sign such documents as may be  required to give effect to any set-off or transfer herein. The  foregoing terms and conditions shall be in addition to and  without prejudice to such rights of set-off combination  consolidation lien and other rights whatsoever conferred  on the bank by law.

How We Use “Cookies on the Website

Where the Bank receives several orders at approximately  the same time the total amount of which exceeds the  available assets of or the credit granted to the Customer,  the Bank may honor the orders in whatever manner it  thinks fit within the limits of the funds available.

The Use of Hyperlinks

Change of Purpose

Disclosure of Personal Information

Transfer of your Personal Data Outside Kenya